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Temporary Schedule Adjustment Due to the Pandemic

Posted January 4th, 2021
safe bus

The pandemic has changed everything, including how we run safe service. LA County has the highest infection rate in the country, so to help slow the spread, we’re working closely with the Los Angeles County Department of Public Health. Safety is our number one priority. And right now that means a reduction in service.

More bus operators are isolating at home than at any time during this pandemic. Following the trends in the county, we expect even more operators will need to stay home in the coming weeks. We’re not seeing any infections happening on our buses or in our facilities, but some operators have tested positive for COVID-19. Other operators are home because they were in close contact with a person who tested positive, they’re caring for family members who are sick, or they have pre-existing health conditions and it’s safer to stay home.

This big increase in LA County’s infection rate means there aren’t enough bus operators available right now to drive all our scheduled trips. You want safe service and to know in advance if your bus will be running. The challenge is that most operators drive specific bus lines on schedules that they choose a couple times a year. That’s why the current absences affect our service unpredictably. It also means covering service where it’s needed is quite a challenge. Further, operators usually drive more than one bus line a day. Changes to one line that an operator drives can affect their ability to drive their other lines.

The solution is to pause or reduce service where we can so you get consistent, safe service with plenty of room for distancing. You’ll see new schedule information very soon. In fact, we’re already stopping service to Line 690 for the foreseeable future — see the Rider Alert for details. This line provides limited rush hour service, and Line 188 can be used as an alternative. Until the schedule adjustment, expect a brief rough patch where some trips will be missed. We’ll give you as much advance notice as we can and we recommend you plan extra travel time.

We appreciate your support and patience as we do everything we can to operate safely and support our team members through these difficult times. Stay home if you can, and wear a mask if you go out. Thank you.

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