Contact Us
Foothill Transit Customer Service Representatives are ready to help you.
Please contact us with any comments or questions, including Lost and Found requests and ADA-related comments.
You can reach us by phone, email, fax, mail, or social media. Please note that we cannot guarantee immediate responses on social media. You can also speak with us in person at our Transit Stores.
Phone
1-800-RIDE-INFO (743-3463)
Call us any day of the week if you need directions, have general questions about our service, or want to leave us a comment. Translation services are available.
Hearing-impaired and TDD/TTY
Hearing-impaired and TDD/TTY users may use California Relay Service (CRS) – Dial 711 and ask to be connected to 800-743-3463
Monday–Friday 7am–8pm
Saturday 10am–7pm
Sunday 11am–6pm
Phone hours may change on holidays. Click here to subscribe to Rider Alerts, and get notified when changes happen.
comment@foothilltransit.org
Public Records Requests
For public records requests, please email recordsrequest@foothilltransit.org.
Reasonable Accommodation Requests
For reasonable accommodation requests, please send a completed Reasonable Accommodations Request form to reasonablemods@foothilltransit.org.
Transit Stores
Meet face-to-face with one of our friendly Customer Service Representatives for help buying passes, creating detailed trip itineraries, and more. Translation services are available.
Click here for our Transit Stores page to see locations and hours.
Web Forms
- Lost and Found requests can be submitted here.
- Comments and questions can be submitted here.
- If you need printed information or forms and can't make it to a Transit Store, you can have them mailed to you by filling out this form.
- Si necesita información o formularios impresos y no puede acudir a una tienda de tránsito, puede solicitar que se los envíen por correo completando este formulario.
- 如果您需要郵寄資料，請提交此表。
Foothill Transit
100 S. Vincent Ave., Suite 200
West Covina, CA 91790
Text
626-243-7322
Security-related concerns can be submitted with the Watch app or by text to 626-243-7322. You can find more information at foothilltransit.org/watch.
321123
If you’re at a bus stop, you’ll see the bus stop ID on the bus stop sign. You can text FT and your bus stop ID to 321123 to get the next bus arrival by text. For example, if your bus stop ID is 1234, text “FT 1234”.
App
Foothill Transit Watch app
Security-related concerns can be submitted with the Watch app or by text to 626-243-7322. You can find more information at foothilltransit.org/watch.
Wondering when your bus will arrive?
For important information about major changes like detours, schedule changes, fare information, and more, make a Rider Alert account at https://foothill.rideralerts.com/myStop/AgencyAccount/Register. You can subscribe to get emails or text messages about your favorite bus lines.
Want to know if your bus is running on time? If you’re on your phone, this website can use your location to tell you about your closest stop. Or you can visit the schedule page for your bus line for an interactive map that shows you all the buses in service. Click on any bus stop to see when the next bus will arrive.
If you prefer an app, we share our data for anyone to use, so you can find us on apps like myStop, the Transit app, or even Google Maps.
If you’re at a bus stop, you’ll see the bus stop ID on the bus stop sign. You can text FT and your bus stop ID to 321123 to get the next bus arrival by text. For example, if your bus stop ID is 1234, text “FT 1234”.
Finally, you can call 800-RIDE-INFO (743-3463) for information about your bus.
Title VI
If you believe you have been subjected to discrimination under Title VI, you may submit a Title VI Complaint Form. More detailed information about your Title VI rights are available at Your Rights. If you have questions, please call 1-800-RIDE-INFO (743-3463).
ADA
Foothill Transit is committed to ensuring that no person is denied access to its services, programs, or activities on the basis of their disabilities, as provided by title II of the Americans with Disabilities Act of 1990 (“ADA”). If you need to make an ADA-related complaint, please submit an ADA Complaint Form. More detailed information about your ADA rights are available at Your Rights.
Reasonable Accommodation Requests
You may request a reasonable modification of Foothill Transit’s bus services. More detailed information about reasonable accommodation requests are available at Your Rights.