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Ride With Via

Posted January 29th, 2019
Via vehicle in front of Los Angeles skyline

Metro and Foothill Transit have partnered with Via to provide shared, on-demand rides to or from the El Monte Station.

Book a ride in real time!


Great news! As of May 16, Via has an expanded zone in El Monte to connect with more riders.

Via El Monte Updated Map

How to ride

Step 1: Create your account.

If you have a smartphone or tablet:Via

  • Download the Via app, and sign up for an account using a credit, debit, or pre-paid card.
  • Search “Via” in the App Store or Google Play Store, and look for the blue app icon.

 

 

If you do not have a smartphone or tablet:

Please call (619) 731-0710 to set up your account and book a ride.

Step 2: Request a Ride.

  • Type your pickup address and destination in the app.
  • You’ll receive a proposal with an estimated time of arrival when the next available Via-cle can pick you up.
  • This service is intended to serve first/last mile connections for El Monte Station, so all trips must start or end at this station.

Step 3: Meet your driver.

  • You’ll be asked to meet your driver at a nearby pickup spot (no more than 500 feet). If you’re having trouble finding your ride or have any questions about the service, contact Via’s Live Support at (619) 731-0710.

Need a wheelchair accessible ride?

Check the wheelchair accessible option in your app, or tell a support rep when you book by phone.

Service Details
Monday – Friday: 6 a.m. – 8 p.m.

TAP Card holders pay $1.75 per ride.
LIFE Participants ride for free.
All other riders pay $3.75 per ride.

Learn more at: ridewithvia.com/losangeles

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Categories: Agency News, Commuters, Connections, DTLA, Featured, Footnotes, How To, Transportation

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